Quality Management


Eastenghouse operates an internal quality assurance (QA) system to control the quality of its engineering projects. Independent quality audits are undertaken at appropriate times during the course of the project.


Our Quality Management System (QMS) defines our approach to the management of all aspects of our work, including the Quality, Health, Safety and Environmental aspects.



The QMS document structure is visualized as a pyramid. At the top is a single document that presents an overview of the entire system. This is followed by statements of company policy. These policy statements are supported by descriptions of the principles to be employed in different areas of management, such as HSE, Finance and Administration, Human Resources, Project Management etc. These management principles are put into effect by applying specific work processes, typically defined with the help of flowcharts. The flowcharts are hyperlinked to work instructions, standards, forms, templates, sample documents, guidelines etc.